--- title: Hiperdist News | Claire Pritchard --- ![HIPERDISTFinalLogoRebrand-1](https://blog.hiperdist.com/hs-fs/hubfs/Rebrand%202024/Hiperdist/Logo/HIPERDISTFinalLogoRebrand-1.png?width=75&height=15&name=HIPERDISTFinalLogoRebrand-1.png)   - English - [Français](http://www.interdistalliances.com/fr/home) English [Français](http://www.interdistalliances.com/fr/home) - [Products](http://www.interdistalliances.com/en/about#) - By Category - [Networking](http://www.interdistalliances.com/en/products/networking) - [Collaboration](http://www.interdistalliances.com/en/products/collaboration) - [Datacentre](http://www.interdistalliances.com/en/products/datacentre) - [Security](http://www.interdistalliances.com/en/products/security) - [Storage](http://www.interdistalliances.com/en/products/storage) - [Software](http://www.interdistalliances.com/en/products/software) - By Vendor - [Cisco](http://www.interdistalliances.com/en/products/cisco) - [NetApp](http://www.interdistalliances.com/en/products/netapp) - [Oracle](http://www.interdistalliances.com/en/products/oracle) - [VMware](http://www.interdistalliances.com/en/products/vmware) - [IBM](http://www.interdistalliances.com/en/products/ibm) - [CommVault](http://www.interdistalliances.com/en/products/commvault) - [FireEye](http://www.interdistalliances.com/en/products/fireeye) - [Solutions](http://www.interdistalliances.com/en/solutions) - [Services](http://www.interdistalliances.com/en/services) - [Cloud](http://www.interdistalliances.com/en/cloud) - [Interdist Speed](http://partners.interdistalliances.com/en) - [Events](https://www.interdistalliances.com/en/events) - [Blog](https://blog.interdistalliances.com/) - [About](http://www.interdistalliances.com/en/about) - [Vacancies](https://info.interdistalliances.com/current-job-vacancies) - [Contact us](http://www.interdistalliances.com/en/contact) # Our Blog ## Claire Pritchard ### Recent Posts ## [What’s stopping you from moving right away to the public cloud?](https://blog.hiperdist.com/oracle-cloud-compute) Posted by [Claire Pritchard](https://blog.hiperdist.com/author/claire-pritchard) on 30-May-2018 16:08:00 - [Tweet](https://twitter.com/share) [![](https://blog.hiperdist.com/hubfs/Email/Oracle/Images/BMI.png)](https://blog.hiperdist.com/oracle-cloud-compute)   [Read More](https://blog.hiperdist.com/oracle-cloud-compute) 0 Comments [Click here to read/write comments](https://blog.hiperdist.com/oracle-cloud-compute#comments-listing) Topics: [Distribution](https://blog.hiperdist.com/topic/distribution), [Interdist Alliances](https://blog.hiperdist.com/topic/interdist-alliances), [Oracle](https://blog.hiperdist.com/topic/oracle), [Cloud](https://blog.hiperdist.com/topic/cloud), [Compute](https://blog.hiperdist.com/topic/compute) ## [What changes are there in TeamViewer 13?](https://blog.hiperdist.com/what-changes-are-there-in-teamviewer-13) Posted by [Claire Pritchard](https://blog.hiperdist.com/author/claire-pritchard) on 23-May-2018 15:43:15 - [Tweet](https://twitter.com/share) [![](https://blog.hiperdist.com/hubfs/image-1.png)](https://blog.hiperdist.com/what-changes-are-there-in-teamviewer-13) ### Improved Layout Incorporating customer feedback along every step of the way - Richer user experience with an intuitive UI - Direct access to all menus - Spontaneous connections from any tab ### File Transfer Improvements Enhancing efficiency and productivity by saving time and clicks - “Recently used”: access files and folders you have been working on/in recently - “Job Queue”: add any number of files that need to be transferred instead of going one-by-one  ### Dashboard Improvements Offer a richer support via a superior dashboard that captures more! - Disk health – Preempt loss of data - Serial number, BIOS – Determine warranty and compatibilities, find drivers and replacements - Battery State & Uptime – Determine performance ### Enhanced Remote Printing Expanding our reach by supporting - One of the largest manufacturers of printers: Hewlett-Packard (HP) - MacOS, including cross-platform connections (MacOS <-> Win) - Printing in colour  ### Computers & Contacts Improvements **Enhanced Performance** - Login time to C&C reduced - Saves time, optimises a metered data connection **Recent Connections** - Enhances productivity - Saves time, Connect and collaborate quicker **Identity provider connection** - Centralised control of TeamViewer accounts using company email addresses by connecting them to the identity provider you use (e.g. Active Directory, Okta etc.) - Allows to define which email addresses can be used for TeamViewer accounts - Adds an additional layer of authentication - Key requirement for enterprise customers and sensitive industries ### Enforced Session Recording An invaluable feature for security and audit requirements - Every session documented - Facilitates training, QA, process improvement, SLAs, billing - Security and protection of business ensured - Deployed centrally from Management Console via TeamViewer policy - Users cannot disable recording. All sessions automatically saved to a location of the administrator’s choice ### Management Console – Automated Service Case Assignment & Essential Asset Management **Default assignee for service cases** - Save time and increase productivity - Manage workload of service cases better - Assign specialists for key customers or unique requirements - Remove clutter & distraction due to unwanted notifications to other supporters **Remote computer information at a glance** - Analyse issues even before you connect - See hardware and OS before connecting - Indispensable tool for maintenance and managed service providers ### Apple and Linux **MacBook Pro – Touch Bar** - TeamViewer dynamically displays the most important actions on the Touch Bar, e.g. during connections **Multi-monitor support for remote MacOS** - Multi-monitor support for Windows to Mac connections now possible **Native TeamViewer Host for Linux** - First time for an offer of a native version of TeamViewer for Linux - Perfect for enabling unattended access to Linux servers - Allows for Linux-specific feature development in the future - More native TeamViewer modules will be available ### Mobile Device Support – iOS and Android **Industry-first iOS screen sharing solution** Takes our already best-in-class mobile device support package to the next level Since the launch on the Apple Store last month - iOS device connections more than doubled - iOS QuickSupport app downloads have increased 9-fold **Staying ahead of everyone else in the Android market** - Remote control app updated with additional functionality and new layout - Updated feature set for QuickSupport and Host apps on Samsung devices  ### Mobile Device Support **Now available as an Add-On for any license** Starting with TeamViewer 13, support for mobile devices will be sold separately New customers - Can choose to purchase mobile device support as an Add-On for their license - Purchased for all channels of a license, i.e. if a customer has 5 channels, they purchase 5 mobile device support Add-Ons - If a customer adds a channel at a later point, then the price is adapted to automatically include the amount for the Add-On Existing customers - Whether they need the Add-On or not depends on what they currently have (see table below) - Purchased for all channels of a license, just as described above ### TeamViewer 13 | Licensing [Read More](https://blog.hiperdist.com/what-changes-are-there-in-teamviewer-13) 0 Comments [Click here to read/write comments](https://blog.hiperdist.com/what-changes-are-there-in-teamviewer-13#comments-listing) Topics: [software](https://blog.hiperdist.com/topic/software), [Distribution](https://blog.hiperdist.com/topic/distribution), [TeamViewer](https://blog.hiperdist.com/topic/teamviewer), [iOS](https://blog.hiperdist.com/topic/ios), [Connecting](https://blog.hiperdist.com/topic/connecting), [New](https://blog.hiperdist.com/topic/new) [All posts](https://blog.hiperdist.com/all) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [Interdist Alliances (65)](https://blog.hiperdist.com/topic/interdist-alliances) - 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