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Improved Layout

• Richer user experience with an intuitive UI
• Direct access to all menus
• Spontaneous connections from any tab

File Transfer Improvements

• “Recently used”: access files and folders you have been working on/in recently
• “Job Queue”: add any number of files that need to be transferred instead of going one-by-one 

Dashboard Improvements

• Disk health – Preempt loss of data
• Serial number, BIOS – Determine warranty and compatibilities, find drivers and replacements
• Battery State & Uptime – Determine performance

Enhanced Remote Printing

• One of the largest manufacturers of printers: Hewlett-Packard (HP)
• MacOS, including cross-platform connections (MacOS <-> Win)
• Printing in colour 

Computers & Contacts Improvements

• Login time to C&C reduced
• Saves time, optimises a metered data connection

• Enhances productivity
• Saves time, Connect and collaborate quicker

• Centralised control of TeamViewer accounts using company email addresses by connecting them to the identity provider you use (e.g. Active Directory, Okta etc.)
• Allows to define which email addresses can be used for TeamViewer accounts
• Adds an additional layer of authentication
• Key requirement for enterprise customers and sensitive industries

Enforced Session Recording

• Every session documented
• Facilitates training, QA, process improvement, SLAs, billing
• Security and protection of business ensured
• Deployed centrally from Management Console via TeamViewer policy
• Users cannot disable recording. All sessions automatically saved to a location of the administrator’s choice

Management Console – Automated Service Case Assignment & Essential Asset Management

• Save time and increase productivity
• Manage workload of service cases better
• Assign specialists for key customers or unique requirements
• Remove clutter & distraction due to unwanted notifications to other supporters

• Analyse issues even before you connect
• See hardware and OS before connecting
• Indispensable tool for maintenance and managed service providers

Apple and Linux

• TeamViewer dynamically displays the most important actions on the Touch Bar, e.g. during connections

• Multi-monitor support for Windows to Mac connections now possible

• First time for an offer of a native version of TeamViewer for Linux
• Perfect for enabling unattended access to Linux servers
• Allows for Linux-specific feature development in the future
• More native TeamViewer modules will be available

Mobile Device Support – iOS and Android

• iOS device connections more than doubled
• iOS QuickSupport app downloads have increased 9-fold

• Remote control app updated with additional functionality and new layout
• Updated feature set for QuickSupport and Host apps on Samsung devices 

Mobile Device Support

• Can choose to purchase mobile device support as an Add-On for their license
• Purchased for all channels of a license, i.e. if a customer has 5 channels, they purchase 5 mobile device support Add-Ons
• If a customer adds a channel at a later point, then the price is adapted to automatically include the amount for the Add-On

• Whether they need the Add-On or not depends on what they currently have (see table below)
• Purchased for all channels of a license, just as described above

TeamViewer 13 | Licensing